CRM Technical Lead [Canada]


 

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CRM Technical Lead

Thinking Big is seeking a Technical lead with considerable experience in CRM systems. We are a full-service IT consulting firm headquartered in Charlottetown and are an accomplished team of developers and designers.

Responsibilities

  • Lead a team of developers to ensure quality software is delivered meeting the requirements.
  • Lead the design of a composable solution for CRM leveraging Angular, Mulesoft, Microsoft Graph, Azure Functions and Oracle Sales and Service
  • Provide guidance to compose solutions leveraging prebuilt components and continuing to add new components.
  • Provide effort estimates/timelines for complex new development projects and application upgrades.
  • Work with various stakeholders to develop and document the technical design for applications.
  • Provide oversight on building software releases from multiple development project streams and manage multiple-tier deployment environments.
  • Oversee full application upgrades and patches within a full-stack environment.
  • Troubleshooting and perform root cause analysis to solve problems in an integrated environment.
  • Ensure APIs and Web Services are written with clear, consistent, simple-to-use interfaces.
  • Review and monitor the development of applications for multiple-tier deployment environments (Dev, QA, Staging, and Production).
  • Follow a continuous delivery pipeline with GIT source control management and Azure DevOps Pipeline.
  • Provide technical leadership for other IT work.
  • Perform other duties as assigned.

Qualifications

A minimum of 5 years of demonstrated experience as a Technical Lead in a complex environment (front end, middle and back end):

  • Writing code that was well-designed, tested and put into a production environment;
  • Developing or supporting web applications;
  • Some existing and emerging software development tools, frameworks and languages;
  • Web technologies, protocols and tools;
  • Working with databases and data modelling;
  • Knowledge of operating systems and platforms, security and networking;
  • Open-source frameworks to create microservices; and
  • Automation servers, and CI using software such as Azure DevOps Pipeline and Git.

Must demonstrate 3+ years experience in delivering solutions using:

  • Angular
  • HTML, JSON, XML
  • CSS, SASS
  • Mulesoft
  • Microsoft Graph or Sharepoint
  • Oracle Sales and Service or other relational databases

Must demonstrate 5+ years experience in:

  • Delivering multiple complex simultaneous system development projects from design through to release;
  • Evaluating risks and predicting potential problems;
  • Understanding and contributing to the technical solution from design through to code level;
  • Working closely with other team members to produce accurate delivery estimates and manage the transition from analysis through to design and delivery; and
  • Architecting solutions using APIs.

Skills and Abilities:

  • Strong critical reasoning skills;
  • Experience in supervising and mentoring teams;
  • Experience working with DevOps and managing its boards; and
  • Strong written and verbal communication skills.

Experience in the following will be considered an asset:

  • Experience working with government organizations;
  • Development of black boxes; and
  • Load testing, load balancing, performance testing, and automated testing.

Job Type: Full-time

Salary: $50.00-$75.00 per hour

Schedule:

  • Monday to Friday

Work Location: Remote

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