Service Desk Agent -Freshers -Mandarin Speakers Only [Malaysia]


 

$ads={1}

Scope of Work
  • To provide a single point of contact for users,
  • Deals with management of both routine and non-routine incidents and requests.
  • Provision of 1st line support for incidents.
  • Takes ownership for listening to and understanding basic customer problems
  • Asking relevant questions to resolve typically known problems within required timescales.
  • Knows when problems are 'beyond them' and escalates so they can be resolved
Requirements
  • Prefer graduates from Computer Science or related discipline
  • Freshers are encouraged to apply
  • Showcase good interpersonal skills for customer relations
  • Problem solving skills
  • Language : English & Mandarin

$ads={2}


 

.

Post a Comment

Previous Post Next Post

Sponsored Ads

نموذج الاتصال