We're gearing up for our busiest period with summer around the corner and will be employing multiple Onboard Service Crew on a fixed term part-time basis for a period of three to six months. Ideally you'll be able to mid September or early October and work through till approximately the end of March 2024.
About us
Fullers360 has been in operation for just over 40 years employing 350+ with two main parts to our business, a fleet of high-speed passenger ferries and a fleet of modern buses. Through a reliable network and the passion of our people, Fullers360 ferries nearly 6 million customers every year, getting commuters to work and visitors to play.
Waiheke Bus Company ushered in the electric era for Waiheke Island, making it the first Auckland suburb with an electric bus fleet. Our ferries are soon to follow with our first hybrid electric fast ferry currently being built. A commitment to sustainability and the environment is in our DNA, we’re involved in the community and have a down-to-earth company culture.
As an essential services provider we operate 365 days of the year. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do!
About the role
Reporting to the Crew Development Manager, our Onboard Services Crew role is an entry level position onto our fleet of speed passenger vessels. In the role you will showcase your hospitality skills behind our onboard café and provide a very high standard of customer service to both tourists and our regular commuters, whilst also participating in marine drills and learning invaluable skills for future employment.
You'll be tasked with:
- Providing the highest level of customer service and bar and café services to customers
- Promoting our products and providing accurate information on our services
- Ensuring the vessel is ready for boarding by cleaning all areas and restocking products
- Demonstrating a commitment to health and safety measures onboard.
For success you'll need to:
- Must be over age of 18 to be considered for this role as you will be selling alcohol
- Be passionate about customer service, the customer experience and tourism/maritime industry
- Be punctual, reliable and take pride in your appearance
- Be able to work autonomously and as part of a team
- Have a good level of maturity with the ability to work under pressure
- Have the legal right to work in New Zealand.
About the hours of work
- $24.49 per hour
- Rotating roster (no set pattern) including public holidays and weekends
- Need to be available from September (shift based, rotating roster)
- Need to be able to able and willing to work over the Christmas and New Years period
- Hours of work fall between 6am - 10.30pm to enable the use of public transport as we don't have parking available onsite. If you have your own transportation it can be extended past midnight (till around 2am).
About our benefits and perks (T&C's apply)
- Free ferry travel for work and leisure for our full time permanent employees (partner and dependents under 18 travel free for leisure, 25% discount if commuting)
- Free ferry travel for work for leisure our part time permanent and fixed term employees
- Free hot beverages before, during or immediately after a shift/work hours and 50% discount on all other café items
- For leisure (off duty/non-work related) all café purchases have a 50% discount
- Free annual flu shots and EAP (employee assistance program)
- Free period products for our staff and customers
- Access to discounted gym memberships (Auckland Council & Les Mills) and discounted healthcare (Southern Cross)
- Discount at SpecSavers for employees and their family
- Discount at Sushi Pac and Taco Medic in CBD and selected pre-cooked meal providers
- Stable employment as an essential services provider (we operate 365 days of the year)
- Opportunity to work with a fun down-to-earth team.
This is the ideal opportunity to gain valuable maritime experience and to spend your summer on the water!
Candidates must have the right to work in NZ and be over age of 18 to be considered for this role.
Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.
